Companionship Service for Elderly | Helping Hands Domestic Care Ltd

Companionship

It is the primary aim of Helping Hands to extend a friendly, caring, personal and excellent service to all our customers

Companionship Service

Especially used by clients who do not have any close relatives or they do not have friends or relatives living close by.

Some elderly or housebound people just require some company occasionally, somebody to call in, check they are OK, perhaps read mail or the paper to them, play cards or make a cup of tea and chat.

This is a very reassuring service for both client and relatives of clients. Both client and relative can relax in the knowledge that somebody is calling in to check all is well and also alleviate any loneliness that some elderly people experience from time to time.

Companionship Service for the Elderly in Poole and Bournemouth

Assisted Appointment Arranging

Our office staff and home helps are able to assist with arranging appointments with doctors, opticians, dentists, chiropractors, hospitals and when required attending these appointments with the client. Also, it can be very distressing for and elderly or infirm client to have something go wrong in their homes and worry what to do. Helping Hands offers a service whereby arrangements and appointments can be made with utility providers, workmen etc to deal with the problem experienced by the client. This takes away any stress or worry experienced by them as a result of being, for example, put through to call centres, being unable to hear or comprehend as they are a little hard of hearing, forgetting what has been said during a conversation or that they may ultimately be inviting somebody into their home whom they neither know nor may be able to trust.

This service can also make it possible for Helping Hands to arrange to have one of its employees attend a client’s home at the time of a scheduled visit so that the client is not left to deal with a work person on their own which they may find intimidating.

Accompanied Appointments

Sometimes elderly people do feel overwhelmed and daunted by finding their way around hospitals or just need the support of somebody accompanying them. Our staff can provide reassurance by their presence and in some instances will make notes about consultations (if required) which ensures that both the client and any relevant family member are then given correct information which may sometimes be forgotten.
It is possible to arrange for somebody employed by Helping Hands to accompany a client to a doctor, hospital or any other appointment. This can be a local appointment or an out of area appointment (if practically possible and with notice).

Our companionship services also include:

Assisting with clothing selection
Planned visits, outings and trips
Participating in hobbies and crafts
Accompanying to lunch or dinner
Attending clubs or meetings (and much more!)

What Our Customers Say

Helping Hands, home of experienced, friendly and caring staff dedicated to accommodate all your domestic requirements. Covering the Poole and Bournemouth area.

Helping Hands has looked after my aged sister for a number of years. She has many health and behavioural issues including dementia, and she can be very difficult. In additional to general care around the house her carer, Tanya, shops with her, accompanies her on medical appointments, visits her when in hospital, and takes her out for a weekly lunch to provide some genuine enjoyment in life. Above all she has become a real friend and companion. I live in the Midlands, my sister on the south coast. I simply cannot be on hand to help with many essential tasks. All the staff at Helping Hands have been completely reliable, kind, considerate, and scrupulously trustworthy. As a family we are enormously grateful to them. I am sure there must be many quality caring organisations, but Helping Hands has proved to be special.

I first met HHDC Ltd when my sister in law who was very disabled, spoke of the cleaner who came to help her. She was so grateful for her “going the extra mile” and the “nothing was too much trouble” attitude. So when I needed extra help I applied to that agency. I have found the same helpful service, combined with efficient thorough cleaning, to be a great boon as physical powers wane. My flat always looks better than I can make it when Helping Hands has been. I feel as if I have been visited by a friend too

How did I come to ask Helping Hands Domestic Care to help in my home? First of all, I felt the time had come to ask for help. My Friend, Jean had used Helping Hands for a number of years and was very satisfied with the service. Wendy sent Sally to me and she is a “Gem”. We took to each other immediately and she is proving to be a very friendly, caring and thorough cleaner. I would recommend Helping Hands Domestic Care to anybody who needs reliable help

Not knowing where to start in trying to find a helper for my mother I duly looked through Yellow Pages. I went through numerous names ringing them and asking the necessary questions. I was actually appalled at some of their manner supposedly being caring folks which they answered to prospective business until I came to Helping Hands. My prayers were answered. The title congers up a company who are out to help folks in need and this they certainly did. On speaking to Wendy I couldn’t have asked for more, so kind, caring, taking into account Mum’s needs and what was required. They lady they sent we couldn’t have asked for more, nothing was too much trouble, kind, conscientious, helpful and considerate. Mum loved her coming and it was a great help to me. Her work was of a very high standard.

I started necessary domestic help from Helping hands Domestic Care Ltd several years ago because I suffer from osteoporosis and arthritis in both knees. I have help twice a week at the moment on a Monday and a Thursday. This alternates between two ladies, both of which are efficient and friendly and help me in so many ways during the time they are here. I have always received respect from everyone in Helping Hands and will not hesitate to recommend them to friends and family

It is now 8 years 6 months that you have been coming to my home. The service that you provide is superb. Tanya has never ever been late, she always does an excellent job, I just let her get on with the work! She is very pleasant company to have around . Always a pleasure to see Wendy when I pop into the office.

The Complete Home Help Service in Bournemouth and Poole

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The Complete Home Help Service

Companionship

It is the primary aim of Helping Hands to extend a friendly, caring, personal and excellent service to all our customers