Especially used by clients who do not have any close relatives or they do not have friends or relatives living close by.
Some elderly or housebound people just require some company occasionally, somebody to call in, check they are OK, perhaps read mail or the paper to them, play cards or make a cup of tea and chat.
This is a very reassuring service for both client and relatives of clients. Both client and relative can relax in the knowledge that somebody is calling in to check all is well and also alleviate any loneliness that some elderly people experience from time to time.
Our office staff and home helps are able to assist with arranging appointments with doctors, opticians, dentists, chiropractors, hospitals and when required attending these appointments with the client. Also, it can be very distressing for and elderly or infirm client to have something go wrong in their homes and worry what to do. Helping Hands offers a service whereby arrangements and appointments can be made with utility providers, workmen etc to deal with the problem experienced by the client. This takes away any stress or worry experienced by them as a result of being, for example, put through to call centres, being unable to hear or comprehend as they are a little hard of hearing, forgetting what has been said during a conversation or that they may ultimately be inviting somebody into their home whom they neither know nor may be able to trust.
This service can also make it possible for Helping Hands to arrange to have one of its employees attend a client’s home at the time of a scheduled visit so that the client is not left to deal with a work person on their own which they may find intimidating.
Sometimes elderly people do feel overwhelmed and daunted by finding their way around hospitals or just need the support of somebody accompanying them. Our staff can provide reassurance by their presence and in some instances will make notes about consultations (if required) which ensures that both the client and any relevant family member are then given correct information which may sometimes be forgotten.
It is possible to arrange for somebody employed by Helping Hands to accompany a client to a doctor, hospital or any other appointment. This can be a local appointment or an out of area appointment (if practically possible and with notice).
Assisting with clothing selection
Planned visits, outings and trips
Participating in hobbies and crafts
Accompanying to lunch or dinner
Attending clubs or meetings (and much more!)
Helping Hands, home of experienced, friendly and caring staff dedicated to accommodate all your domestic requirements. Covering the Poole, Bournemouth, Boscombe and Christchurch area.